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Operation & Maintenance

Sewerage networks, pumping stations and treatment plants only deliver value while they are actually running. We take on day to day operation and maintenance so assets hold their performance parameters instead of degrading quietly between breakdowns.

WET WELL DAILY LOG / TREND PREVENTIVE SCHEDULE
The trend line is the point. Most failures show up in the log before they show up in the field.
Contract shape
Annual, renewable
Deployment
Operators on shift, supervisor on call
Reporting
Daily log, monthly performance
Non negotiable
Zero manual entry
PUMPING TREATMENT CLARIFIER DAILY LOG AND TREND A FAULT SHOWS IN THE TREND BEFORE IT SHOWS ON SITE
How the work runs

The plant, and the record that proves it ran

Operation is the visible half. The log is what a department is audited on, and it is where a developing fault shows up weeks before anyone reports it from the field.

Preventive costs less than reactive

A pump that fails at two in the morning costs far more than the servicing that would have prevented it, in emergency mobilisation, in overflow, in TNPCB exposure, and in the complaints that follow. Our O&M work is built around scheduled preventive maintenance and daily monitoring, so most failures surface as a trend in the log rather than as a call from the field. Every deployment operates on the principle of zero manual entry into sewers and manholes: mechanised cleaning, confined space protocol, and documented disposal.

02Full scope
Sewerage and treatmentUnderground Sewerage System operation and maintenanceSewage pumping station operation and upkeepSewage Treatment Plant operation and process controlMechanised sewer cleaning with zero manual entry
Water supplyHeadworks, sump and overhead tank maintenanceDistribution network operation and leak rectificationPump, motor and valve servicingChlorination and quality monitoring support
Running the contractTrained operators deployed on shiftPreventive maintenance schedule with completed task recordsDefined breakdown response and rectificationDaily operations log and monthly performance reporting
03How an engagement runs

What we are usually asked for

  • Annual O&M contract for an underground sewerage system (UGSS/UGD)
  • Operation and upkeep of sewage pumping stations
  • Sewage Treatment Plant operation and process support
  • Water supply scheme O&M for a municipality or town panchayat
  • Headworks, OHT and distribution network maintenance
  • Deployment of trained operators to run existing municipal assets

What the department receives

  • Trained operators and technicians on site as per the contract manpower schedule
  • Preventive maintenance schedule with completed task records
  • Defined breakdown response and rectification timelines
  • Daily operations log and monthly performance report to the department
  • Consumables, spares and minor repairs handled within scope
04Who this is for

Scope, documentation and billing are set up to match how each of these bodies actually procures and audits, rather than one format applied to all of them.

05Questions we are asked
What does an STP or sewerage O&M contract with you actually cover?
Scope is agreed against the tender, but a standard deployment covers manpower on shift, routine and preventive maintenance, minor repairs, consumables, daily logging and monthly reporting against agreed performance parameters. Energy charges, major capital replacement and civil rehabilitation are normally excluded and priced separately, we set that boundary in writing before mobilisation so there is no dispute later.
What is your mobilisation time after a work order, and can you respond to emergencies?
Mobilisation timelines are agreed in the contract and depend on manpower and equipment scale. For assets already under our O&M we operate defined emergency response for sewer blockages and pump failures. We quote a specific response time for each contract rather than a generic figure, and we hold ourselves to what is written.
How do you ensure no manual entry into sewers and manholes?
Through mechanised cleaning, jetting and suction equipment rather than manual entry, combined with confined space protocol, gas testing and protective equipment where any entry is unavoidable and legally permitted. Manual scavenging is prohibited by law and is a direct liability for the commissioning body as well as the contractor.
How is sludge and screened waste disposed of?
To the disposal point agreed with the ULB, in line with TNPCB requirements, with documentation of quantity and destination retained and shared as part of monthly reporting. The paper trail matters as much as the disposal itself when the department is audited.
Where it goes wrong

Four ways operation & maintenance quietly fails.

Not a list of risks in the abstract. These are the specific things we are called in to correct, and what we check for before quoting anything.

  1. 01

    Breakdown maintenance dressed as preventive

    A schedule that exists on paper and is signed monthly, with no completed task record behind it, is not maintenance. It is paperwork.

  2. 02

    Aeration running below design

    The commonest reason an STP misses its consent parameters, and the last thing anyone measures. We check MLSS and return sludge first.

  3. 03

    Silted lines nobody desilts until they overflow

    Once a line surcharges, the cost is the road, the complaints and the TNPCB exposure, not the jetting.

  4. 04

    Operators without records

    Attendance, wage and statutory records are what a department is audited on. Crews without them expose the body, not the contractor.

Tell us what the plant or the network is doing now.

Flow figures, the last inspection note, or simply what the complaints say. We will come back with a view on the cause and what an O and M contract should cover.