One contract, one point of contact
Whichever divisions a scheme touches, the department deals with a single contracting party, a single bill and a single person who answers for the whole of it.
Consultancy, construction, operations, waste and environmental management. Each division has its own page with the full scope.
The eight divisions differ in what they do. These four are the same in all of them, and they are the ones worth checking a contractor on.
Whichever divisions a scheme touches, the department deals with a single contracting party, a single bill and a single person who answers for the whole of it.
Mechanised cleaning and confined space protocol on every sewerage deployment. This is not negotiable on price and never has been.
Daily logs, joint measurement, disposal records and monthly reporting are set up in the first week, not reconstructed at the final bill.
Against the operating budget a body will actually have after handover, rather than the sanction figure that wins the award.
Most enquiries arrive described by the problem rather than by the scope. Answer these and you will land on the page that actually covers it.
Also relevant:
The same sequence whichever division a scheme starts in, so a department knows what happens next without asking.
You send the location, the scope and the stage it has reached. We come back within one working day, and say plainly if it is not work we should be doing.
For anything beyond a supply item. A price given without seeing the ground is a price that changes later.
Scope, method, programme and a cost built from the current schedule of rates, with the assumptions written down where you can check them.
Plant and crew from Sirkazhi, within a day across the delta districts. Records and reporting formats agreed before work starts.
Joint measurement as the work proceeds, with the agreed documentation produced at the interval you asked for rather than at the end.
Completion documentation, as executed records, and the operating arrangement if the contract carries one.
Send the tender document or a short description of the site and we will map it to the right service scope.